To be eligible for the NDIS there are a few boxes you have to tick. For example, you must be under the age of 65, you must be an Australian citizen or resident, and you must either need support from a person because of a permanent and significant disability, use special equipment because of a permanent and significant disability, or need supports now to reduce future needs.

If you fulfil the eligibility criteria, you are able to apply for NDIS. To do this, you will need to contact the National Disability Insurance Agency (NDIA) and make an Access Request.

Access Request Process

During the Access Request process, there are a few questions you will be asked. These include:

  • Confirmation of your identity and/or a person’s authority to act on your behalf
  • Confirmation that you fulfil the eligibility requirements
  • Consent regarding the NDIS and about seeking information from third parties

Furthermore, if you would like the provider of any current disability supports you currently receive to give us your information, you must first provide consent.

After making your Access Request, you may also need to provide some additional information regarding your disability and how it impacts your day-to-day life. You can also provide copies of any existing information such as letters or reports, or you can have your health professional fill out and sign a form.

For children under seven, an Early Childhood Early Intervention (ECEI) partner will be the main point of contact and will help tailor support to the child’s individual needs and circumstances.

Care Support Network

Once you have applied for the NDIS, you may be unsure how to navigate the complexities of the system or not know how to get the maximum out of what you are entitled to receive.

That’s where Care Support Network comes in; our expert pre-planning services team can help you understand your NDIS application and entitlements and help you identify your support needs. We can also help you understand NDIS language and terminology which will be helpful to ensure the best possible outcome for your NDIS Planning Meeting.

Basically, we’re here to help your NDIS journey be as smooth as possible. Contact us on 1300 177 577 or

Get in Touch

If your looking for support, we’re here for you.