Plan Management

How an NDIS Support Coordinator Can Help You

Disabled man on crutches

Are you wondering how an NDIS Support Coordinator can help you?

This NDIS Support Coordination fact sheet will provide you with all the information you’ve been looking for when it comes to NDIS care coordination, what you can expect from an NDIS Support Coordinator, and how to find the right NDIS Support Coordinator.

What is an NDIS Support Coordinator?

An NDIS Support Coordinator is a person to help you work out the support services you need to put in place to help you fulfil the goals of your NDIS plan and also will help you find the person that will best suit you. They will help you to navigate the complexities of your NDIS plan as a partner that can teach and walk alongside you as you work to get the most, and make the most, out of your NDIS funding. This could be finding you a local gardener or therapist, helping you with your housing needs and working with you on your education or career contacts.

There are three different types of NDIS support coordination. These are:

  • Support Connection
  • Support Coordination
  • Specialist Support Coordination

However, it’s important to know that support coordination varies according to individual needs and circumstances; there is no ‘one size fits all’ when it comes to NDIS support.

Support Connection works with NDIS funding recipients to help them understand their plan and build the necessary skills that will, in time, enable them to manage their own plan.

Support Coordination, on the other hand, aims to assist recipients in connecting them with a wide variety of supports that will help to increase their capacity to maintain relationships, manage service delivery tasks, live more independently, and be more active and involved in their community.

NDIS Specialist Support Coordination can provide a higher level of service than Support Connection and Support Coordination and is designed for NDIS participants whose individual needs and circumstances are more complex. As such, they can help recipients navigate and manage any challenges they may face regarding their supports while ensuring that services are consistently scheduled and delivered as needed.

What Does a NDIS Support Coordinator Do?

The NDIS Support Coordinator role aims to optimise recipients’ NDIS plans by ensuring that supports play an active role in helping to achieve NDIS goals.

Some of their responsibilities include:

  • Researching and assessing local and available service providers and connecting recipients with providers who best fit their needs and goals
  • Contact your Service Providers on your behalf and negotiates pricing
  • If recipients have a plan manager, they will liaise with them regarding the financial aspects of funding
  • Will help to arrange any additional assessment which may be beneficial to meet requirements for support funding
  • Will help to resolve any NDIS-related problems faced by the recipient

It’s important to note that no matter what kind of financial management a recipient has chosen, they are still able to receive the help of a Support Coordinator. That means, no matter whether your plan is NDIA managed, self-managed or plan managed, you can still benefit from the services of a Support Coordinator.

If the category of Support Coordination (or Coordination of Supports as it is written on the plan) is self-managed, you will be responsible for organising the payment for the Support Coordination services they receive, from their NDIS plan, as well as the supports they are connected with. People who have nominated a Plan Managed fund will be able to have their Plan Manager manage the administerial and billing aspects of the supports they receive.

Finding a Suitable NDIS Support Coordinator

If you’re looking for an NDIS registered Support Coordinator, the NDIS Support Coordinators list can help you. This list can be found on the NDIS portal, myplace, using the Provider Finder Tool and can help you to find local NDIS Support Coordination providers. This list is updated every three months, so you don’t have to worry about the information expiring or services no longer being available.

If you wish to employ the Support Coordination services offered by Care Support Network, we are currently able to provide our services across Victoria, New South Wales, Tasmania, Australian Capital Territory, Northern Territory, Queensland and South Australia, with plans to extend our services to Western Australia in the near future.

NDIS Support Coordinators at Care Support Network

If you’re looking for NDIS Support Coordination, Care Support Network can help. As a registered Support Coordination provider, we have the experience and knowledge required to provide you with the personalised support required to connect you with services that best suit your individual needs and circumstances.

By helping you to build a network of local supports, we empower you to access everything you require to live a more independent and, ultimately, fulfilling life.

When it comes to our NDIS Support Coordination services, we have no waiting list. That means that, once you send us your plan, we can get started on connecting you with best-fit supports within three days. We even offer pre-planning and Plan Management services, providing you with the comprehensive support required to successfully and effectively navigate your NDIS Plan and its funding.

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