December 2020 – Full Time Position. Flexible and work from home options.
Care Support Network (myCSN) is a rapidly growing company providing essential community services within the NDIS system. We are driven by our values of Positivity, Becoming Better, Dependability, and being Personable. We provide a family oriented and friendly atmosphere where our teams focus on deliverable outcomes and share the common goal of changing lives for our clients for the better. We operate nationally and are headquartered in Outer East Melbourne.
We are seeking a Support Coordinator to provide support to our clients in South East Melbourne and Peninsula regions.
In this role you will ensure that an excellent standard of support is provided to myCSN clients and help them get the best out of life and their NDIS plan.
Your intimate knowledge of the NDIS and the NDIA system together with experience in the implementation of NDIS services will be a considerable advantage.
Your activities will include (but not be limited to):
- Working with individuals, families, carers, guardians and service providers to understand NDIS legislation and plan development processes
- Ability to help people to prepare for their initial NDIS Plan meeting and subsequent reviews
- Develop and maintain relationships with all stakeholders
- Supporting a select case load of clients in Support Coordination to strengthen their abilities to connect with and maintain relevant supports and progress towards their identified goals and outcomes
This role is suited to an experienced LAC, NDIA Planner, Support Coordinator; someone with extensive relevant experience who has a passion for helping others and working in the disability sector.
Pre-requisites:
- Exceptional customer service skills and the ability to respond to the needs, feedback and enquiries of myCSN clients.
- Highly developed communication and interpersonal skills with the ability to competently and confidently communicate with internal and external networks.
- High standard of professional integrity and accountability with an ability to demonstrate and authentically promote myCSN’s values
- Demonstration of positive team work skills and the ability to work on your own
- Ability to manage budgets
- Proficiency in using CRM software, internet and online tools
- Experience with service agreements
- A current Employment Police Check
- Working With Children Check.
We encourage a flexible work environment where travel may be involved. You will be expected to work with team members and client locations within South East Melbourne and Peninsula regions. The position is full time.
If you are positive, dependable and personable and want to work in a rewarding, growing and challenging environment then please respond to this ad with a cover letter and your resume to: recruitment@caresupportnetwork.com.au
To Apply for This Position you must have Permanent Residency.
The application form will include these questions:
- Which of the following statements best describes your right to work in Australia?
- How many years’ experience do you have as a support coordinator?
- Do you have a current Police Check (National Police Certificate) for employment?
- Do you have a current Working With Children (WWC) Check?
- Have you completed a qualification in disability?
