Careers at Care Support Network

At Care Support Network we are working to build and sustain a business that nurtures an excellent team of people to do the most important work; walking alongside our clients to help them navigate the NDIS system with ease, so they too can lead and live a good life.

We live and breathe our values of positivity, dependability, getting better and being personable. We respect each other and work hard to achieve a positive work environment. Our aim is that everybody at Care Support Network enjoys their work environment as we understand that well-being is pivotal to performance.

Support Coordinator - Outer East Melbourne

Working with great people to connect them with the services thy need

Support Coordinator

Flexible and Work from Home options

Care Support Network is seeking several NDIS Support Coordinators with dedication and passion to work alongside people who have a disability, to be empowered to get the best out of life and their NDIS plan. This role is suited to an experienced LAC, Support Coordinator, or someone with great experience and who has a passion for working in the disability sector.

Due to the rapid growth of the NDIS and our business this is an exciting opportunity to join our positive, family friendly team.

In this role your working knowledge of the NDIS legislation and the NDIS Price Guide will be a considerable advantage. Your activities will include (but not be limited to):

– Working with individuals, families, carers, guardians and service providers to understand NDIS legislation and plan development processes
– Ability to help people to prepare for their initial NDIS Plan meeting and subsequent reviews
– Supporting NDIS Participants to understand their NDIS Plan and assist with its implementation
– Develop and maintain relationships with all stakeholders.

Pre-requisites:

– Ability to identify and implement workarounds to challenging problems
– Excellent written and verbal communication skills
– Meticulous attention to detail
– Strong focus on quality outcomes and building relationships
– Good teamwork and customer service skills
– The ability to work on your own
– Ability to manage budgets
– Proficiency in using CRM software, internet and online tools
– Experience with service agreements
– A current Employment Police Check
– Working With Children Check.

If you are positive, dependable and personable and want to work in a rewarding, growing and challenging environment then please respond to this ad with a cover letter and your resume to: recruitment@caresupportnetwork.com.au

*To Apply for This Position you must have Permanent Residency.

NDIS Intake Cooordinator - Eastern Melbourne

The secret to our success is our people

Intake Coordinator

Care Support Network (myCSN) is an innovative, family oriented rapidly growing company providing Support Coordination and Plan Management for NDIS participants. We are driven by our values which include – Positivity, Becoming Better, Dependability, and being Personable. We operate nationally and are based in Outer East Melbourne.

The Intake Coordinator role is responsible for ensuring the intake, on-boarding and follow-up processes for all myCSN clients are handled efficiently, and in a timely manner.

We are looking to welcome an enthusiastic, empathetic and detail-focused individual. You will be very organised, efficient and enjoy working in an energetic and supportive team environment in which a positive ‘can do’ attitude is a must.

Pre-requisites:

  • Exceptional customer service skills and the ability to respond to the needs, feedback and enquiries of myCSN clients.
  • High standard of professional integrity and accountability with an ability to demonstrate and authentically promote myCSN’s values.
  • Experience in similar intake or detailed administrative role would be a distinct advantage.
  • A current Employment Police Check
  • Working With Children Check

If you are positive, dependable and personable and want to work in a rewarding, growing and challenging environment then please respond to this ad with a cover letter and your resume to: recruitment@caresupportnetwork.com.au

*To Apply for This Position you must have Permanent Residency.

Get in Touch

Do you have any further questions?

Email our Human Resources Department